Shipping policy
At Belorista, we aim to provide a simple and reliable shipping experience. This Shipping Policy explains how we process and deliver orders placed through our online store.
1. Free Shipping
Belorista provides free shipping on eligible orders. There are no additional standard shipping charges for customers.
2. Order Processing
Orders placed with Belorista generally require 1–2 business days for handling before they are shipped.
Business days typically exclude weekends and applicable holidays.
3. Delivery Time
After handling is completed, orders generally require 3–5 business days for transit.
The estimated total delivery time is therefore 5–8 business days, including handling and transit.
Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to circumstances outside our control.
4. Delivery Delays
Belorista is not responsible for delays caused by circumstances beyond our reasonable control, including severe weather, carrier disruptions, holidays, incorrect delivery information, or other unforeseen events.
If your order appears to be significantly delayed, please contact our customer support team for assistance.
5. Accurate Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order with Belorista.
If you provide an incorrect or incomplete address, delivery may be delayed or unsuccessful. Please contact us as soon as possible if you need to correct your shipping information.
6. Order Confirmation
After placing an order, Belorista may contact you to confirm your order details, particularly because we accept Cash on Delivery (COD) as our payment method.
Orders may be processed after confirmation.
7. Returns & Refunds
Belorista offers free returns and refunds within 14 business days, subject to our Return & Refund Policy.
Approved refunds are generally processed within 3 days after the return is approved.
8. Contact Us
If you have questions about shipping or delivery, please contact Belorista:
Trade Name: Belorista
Phone: +1 762-232-9329
Email: support@belorista.com
Address: 3201 Macon Rd #133, Columbus, GA 31906, United States
Thank you for choosing Belorista. We appreciate your trust and are committed to providing a smooth shopping and delivery experience.